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Is
it possible for more than one physician to share a digital
recorder?
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Yes,
any number of physicians within your setup can share a recorder.
Please mail us and we will be happy to assist you regarding
the settings.
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How
do you propose to provide 98.5% accurate documents? |
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We
have our stringent quality control hierarchy, wherein there
is one proofreader per three transcriptionists and then quality
analysts on top of proofreaders. We can also arrange for another
level of quality check still up in the ladder, should the
need arise.
However,
it should be kept in mind that we cannot provide you with
98.5% accuracy if the sound recorded is not audible or if
it is of very poor quality. Nevertheless, we do promise an
earnest effort to transcribe anything that is humanly possible.
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Do
you use voice recognition technology? |
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No.
We do not use such technology. Instead, your files are typed
by experienced and competent transcriptionists who have access
to qualified Doctors to assist them in providing you with
the required service. If there is an in audible or doubtful
word / phrase, it is flagged in the report, and you have the
option to fill it in, once it reaches you.
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I
would not like to use your security measures. I just need
the typing to be done. Is it possible?
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Yes.
We can arrange you to send us your files through various means.
You can have your documents returned to you the next day,
as a word document. We can still utilize the security measures
to make the transfers as safe as possible. Please mail us
with your requirements, and we will get back to you with a
solution.
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Can
I keep some documents for in house transcription and outsource
some?
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Yes!
We can supply the technology to keep your dictations secure,
and increase the productivity of your own transcriptionists.
Ask us about it, you will be delighted.
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Can
conferences and interviews be transcribed as well? |
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Why
Not? You could pick and choose from the files that get stored
in your PC and direct only the ones that you need to have
transcribed, to us. Just mail us regarding it and we will
make the necessary arrangements for you.
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Do
you keep a back up for my dictations? |
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Yes!
Your documents can be saved at our servers for as long as
you wish. This gives you and option to search our database
in future.
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Can
I use my own letterhead and have the reports printed from
the web?
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Yes,
we would require your template in that case. Only the text
transcribed will be billed and not the template.
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Can
I have my documents setup according to my needs? |
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Yes!
All sorts of reports, such as, Chart Notes, Letter etc. All
we would require is your templates!
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My
typists take care of the things that I don't speak, can you? |
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No,
our typists are not creative, they will simply replicate your
dictations.
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